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Category: Texting Best Practices

5 things your business can do to get more responses from customer...

Last week we talked about a few different reasons why text messages don’t get responses f...

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Why don’t my text messages get more responses from customer...

You can spend all the time in the world preparing that perfect genuine message, but if it doesn...

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Understanding the differences between short code and long code te...

Short code and long code have distinct purposes/advantages. Your choice depends on your needs.

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Getting ready to re-open your business? 4 tips for communicating ...

Whether or not your business has physical doors to re-open, making sure that people know “...

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4 more tips for writing personal and professional texts

We’ve talked before about watching your tone, choosing your timing carefully, and just ov...

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Should multiple employees use the same business texting number?

When you’re one of just a few employees on a team or running a business, you might want t...

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How to write sales and marketing text messages that stay on brand

Whether you’re texting leads for the first time or reaching out to long-time customers, a...

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No ifs, ands, or bots: How to write lead nurturing messages that ...

How do you make a series of messages sound like you didn’t write them in advance when peo...

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Let’s review Black Friday texting tips

With Halloween out of the way, Black Friday and the holiday season are now quickly approaching....

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Worried you scare people off? How to write better business texts

Maybe you come on too strong, get too excited, or act too formal. Whatever it is, the leads or ...

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