Category: Customer Engagement
When do customers actually want to receive reminders?
A well-timed reminder absolutely transforms your relationship with clients, customers, and even...
Create brand advocates out of regular customers
When you want to create brand advocates, it starts simply with providing positive customer expe...
3 business review stats that point to the importance of requestin...
We love open dialogue and feedback that starts conversations. That’s why we love online r...
What rock climbing teaches me about follow-up communication
I love rock climbing. I spend hours in the gym every week and in the warmer months I take my li...
Increase customer lifetime value with business texting
When you cultivate strong relationships with customers and foster strong brand loyalty, all whi...
A new start: How to use texting to increase accountability
Without someone checking in or offering reminders, some things are just harder to get done.
Take note and personalize every text
If you're going to text your customers, you have to keep it personal.
Automate your customer appreciation and still keep it personal
Stay in contact at the exact right times with custom fields and automated messaging.
Use Ringless Voicemail, make better connections
Engaging with people is about more than texting. But it’s not about phone calls either.
13 times it’s really important that you follow up
2019 is here and you’ve committed to improving your follow-up.