Category: Customer Engagement
Take note and personalize every text
If you're going to text your customers, you have to keep it personal.
Automate your customer appreciation and still keep it personal
Stay in contact at the exact right times with custom fields and automated messaging.
Use Ringless Voicemail, make better connections
Engaging with people is about more than texting. But it’s not about phone calls either.
13 times it’s really important that you follow up
2019 is here and you’ve committed to improving your follow-up.
New year, new you: How to respond to negative reviews
If you're not planning to improve your responses to reviews, I hope you'll rethink.
6 ways to improve your business process and increase customer ret...
Stay in touch and engage personally, keep customers around, generate leads, make more sales...
In the holiday spirit: 3 ways to use texting to show customer app...
Holiday deals and specials bring in current customers and hopefully draw in new ones.
Why reviews matter and how to get them
With so many decisions, you’re probably relying on online reviews.
Speedy communication is the best customer service care
Gone are the days that I can wait a day or two before responding to a message.
Turning hardship into personal connections
Here are four ways you can use business texting to relate personally to customers.