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Category: Customer Engagement

Sell like a human: 5 tips for more successful upgrade conversatio...

You never want your customers to feel like money machines instead of, you know, people. But tha...

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Help your sales team have more productive conversations in 2021

Here at Skipio we’ve deemed 2021 to be the year of conversations. (This year and every ye...

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Get ready to provide better customer experiences in 2021

No one could have predicted the full range of business challenges in 2020. And we’re not ...

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Share hope and happiness with your customers in the time of COVID

The holidays will be very different this year. Less traveling, less gatherings, less face-to-fa...

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3 ways to show customer appreciation without in-person shopping

Customers shouldn't have to visit you IRL to know your gratitude.

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5 signs you need to change how you communicate with customers

Every aspect of a business affects customer retention in one way or another. And one poor exper...

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Connect with customers during COVID-19: Industry use cases

Skipio has been committed to helping businesses stay in touch with all of their customers throu...

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Why do people want to text your business during the pandemic?

You may have seen stats like 75% of consumers want to text businesses and wondered whether text...

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How to use emotions to evoke customer action

From the moment we’re born, we’re wired to connect with people.

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5 ways to make long code text marketing interactive

The biggest benefit of long code texting is that it enables people to respond to messages and h...

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