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Category: Customer Engagement

5 reasons that every business needs to request customer reviews

It’s really easy to not have a solid way to request customer reviews. Maybe for your comp...

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How to improve gym member retention in 4 time-saving steps

Until we all have time machines or time turners, we need solutions that help us save time so we...

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How to earn more engagement with customers through texting

Even as you celebrate all your wins in the present, in the back of your mind you need to think ...

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The ultimate business texting goals for better customer engagemen...

This is your year to start or improve your texting strategy.

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When do customers actually want to receive reminders?

A well-timed reminder absolutely transforms your relationship with clients, customers, and even...

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Create brand advocates out of regular customers

When you want to create brand advocates, it starts simply with providing positive customer expe...

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3 business review stats that point to the importance of requestin...

We love open dialogue and feedback that starts conversations. That’s why we love online r...

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What rock climbing teaches me about follow-up communication

I love rock climbing. I spend hours in the gym every week and in the warmer months I take my li...

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Increase customer lifetime value with business texting

When you cultivate strong relationships with customers and foster strong brand loyalty, all whi...

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A new start: How to use texting to increase accountability

Without someone checking in or offering reminders, some things are just harder to get done.

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