Archive: May 2018

The #1 killer of Mother’s Day plants and unsold leads
The goal of lead nurturing? Build a relationship with a lead before trying to push a sale.

Reconnect with past customers painlessly
Customer loyalty is declining. So how do you stand out?

100+ texting stats that prove it’s the future of business c...
Business-customer texting is on the rise with small businesses worldwide, and for good reason.

The complete customer retention strategy for all businesses
Studies show that it is 5 to 25 times MORE EXPENSIVE to acquire a new customer.

How a 3-year-old and a carousel taught me a lesson on listening
When your customers speak, are you listening to understand, or are you just listening?